Thanks for helping, Dan Hello Dusan, I changed the permissions on that folders as directed, but the install still fails.
Error message was slightly different this time (525 vs 517): Error code: 0x C0070643Error msg: General Internal Error Additional msg: 0x C00705Context: MSI action failed I saved the log files and AVGInst at (msinfo from last night is still there): 105The folders/files that were in use and couldn't be deleted were on the tree:\Users\All Users\AVG10 ...
If the problem still persists, uninstall AVG, run the removal tool and re-install again.
A feature of most of our programs is their ability to update themselves automatically.
Components include AVG Email Scanner, which checks your incoming and outgoing e-mail for viruses; AVG Resident Shield, which checks for viruses as files areo AVG Anti Virus 2013 goes beyond traditional virus detection and removal to also deliver advanced preventative protection that blocks infected links and files as you surf, checking everything before you click through.
AVG AVG Anti Virus 2013 goes beyond traditional virus detection and removal to also deliver advanced preventative protection that blocks infected links and files as you surf, checking everything before you click through.
Thank you Hi Dusan_AVG, I am re-posting, in case it wasn't clear from my previous post title that the re-installation failed (see prev post for details). My problem is more urgent now, because now I have NO anti-virus protection. Thanks, Dan Hello Zbynek,the Msinfo and log files are at: 105BTW, before the failed install attempt, I tried to delete every instance of avg*.* on my computer.
If the folder is still not present, check access permissions of folder and its subfolders: C:\Program Data\Microsoft\Windows\Start Menu\Programs\Permissions need to be Full control for Administrators and SYSTEM. Please provide us with a list of files/folders you are unable to delete due to being in use.
Please try to enable administrator account temporarily, log into the account and try to install AVG.
If it does not help, create a new account with administrator privileges and attempt to install again.
AVG antivirus program for your home or office computer is easy on system resources and simple to install and use.
The fully automated update process will keep your computer protected at all times.